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Privacy Policy

Core Flooring & Interiors
Last updated: Jan 20, 2025

1. Introduction

Core Flooring & Interiors (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information from homeowners and property managers who contact us, request an estimate, or use our services in Texas. By using our website, contacting us, or submitting your information, you agree to the practices described in this Privacy Policy.

2. Information We Collect

  • Name
  • Phone number
  • Email address
  • Property address or project address
  • Project details (type of flooring, painting, interior upgrades, budget, timeline, and related notes)
  • Preferred contact method and availability

3. How We Collect Information

  • Website forms: Estimate request forms and contact forms.
  • Phone calls: When you call us directly.
  • SMS / text messages: When you text us or reply to our messages.
  • Email: When you email us or reply to our emails.
  • In-person or on-site visits: During consultations or estimates.

4. How We Use Your Information

  • Providing estimates and proposals.
  • Scheduling and confirming appointments.
  • Communicating about your project status and next steps.
  • Answering questions and providing customer support.
  • Sending appointment reminders and project updates.
  • Maintaining internal records for jobs, invoices, and warranties.
  • Improving our services and customer experience.

5. SMS / Text Messaging Compliance

By submitting your phone number through our website forms, estimate requests, or by contacting us by phone, email, or SMS, you consent to receive SMS/text messages from Core Flooring & Interiors. These messages may include appointment confirmations, reminders, proposal follow-ups, and project updates. Message and data rates may apply. You can stop receiving SMS messages at any time by replying “STOP”. For help, reply “HELP”.

6. Data Sharing and Disclosure

We do NOT sell, rent, or share your personal information with third parties for their own marketing purposes. We may share information with trusted service providers who help us operate our business (e.g., financing partners, subcontractors, or vendors needed to complete your project) or when required by law.

7. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission or storage is 100% secure.

8. Your Rights and Choices

You may access, update, correct, or request deletion of your personal information, subject to legal requirements. To exercise these rights, please contact us.

9. Retention of Information

We keep your information only as long as needed to provide services, maintain records for business/accounting purposes, or comply with legal requirements.

10. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

12. Contact Us

Core Flooring & Interiors
Phone: 469-259-9724
Email: info@coreflooringandinteriors.com

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